You saw the video now GET THE BOOK: http://www.UnitedBreaksGuitarsBook.com. Looking for a unique speaker for your next event: http://www.UnitedBreaksGuitars.com for case studies and highlights of Dave's speaking tour. Have your own Customer Service Gripe? Visit Dave's new complaint resolution si... More

You saw the video now GET THE BOOK: http://www.UnitedBreaksGuitars
Book.com. Looking for a unique speaker for your next event: http://www.UnitedBreaksGuitars
.com for case studies and highlights of Dave's speaking tour. Have your own Customer Service Gripe? Visit Dave's new complaint resolution site at http://www.gripevine.com to plant your Gripe & get results. There is now a video response: http://www.youtube.com/watch?v
=T_X-Qoh__mw Full Story: http://www.davecarrollmusic.co
m/story/united-breaks-guitars - In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise. Follow me at http://twitter.com/DaveCarroll . Video Produced by Curve Productions of Halifax, http://www.curveproductionsinc
.com. Less

sonsofmaxwell

Added Jul 7, 2009  

Channel Music

Duration 4:37   |   views 12003846

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Tags united airlines  broken guitar  sons of maxwell  dave carroll  ua  baggage claim  lost luggage  consumer complaints  damage claim  taylor guitar  united breaks guitars 

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